www.claydesign.com Personalized Gifts That Make Memories

Shipping Help

*Free Freight!
We offer a unique service on our website. On a single order you can ship to multiple delivery addresses. All shipments to a single delivery address on the same order will qualify for free freight if you order $100.00 or more. The policy for free freight is triggered when any delivery address has at least $100.00 in products shipping to that address.

Transit Time:
We ship via United Parcel Service ground service for all shipments. UPS guarantees to deliver in a maximum of 5 days depending upon your address. If you have decided to upgrade your order to express service then we will use FedEx Express Saver service. FedEx Express Saver is distance sensitive and is delivered within 1 to three days. Contact customer service at (800) 775-1979 ext. 22 for specific ship times.

Delivery Destinations Outside The Contiguous USA:
We ship via the United States Postal Service for all delivery destinations outside the contiguous United States of America. This includes Alaska, Hawaii, Guam, Puerto Rico, APO and FPO delivery addresses. All other international destinations are quoted for the postal charges via email within 24 hours of receipt of the order.

Shipping Rates:
Our shipping rates are calculated using UPS residential zone rate chart. All shipping rates are calculated as actual freight charges including shipments to Alaska, Hawaii, Guam, Puerto Rico, APO and FPO addresses.